Zendesk vs Crisp
Both sit in customer support. Here is how they differ on the things you can actually check.
Zendesk
zendesk.com
Omnichannel ticketing across email, chat, voice and social with heavy reporting, routing and SLA tooling. The default for larger support organisations.
Customer Support
Visit ZendeskCrisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit Crisp| Zendesk | Crisp | |
|---|---|---|
| Entry price | $19/mo | $45/mo |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2007 | 2015 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.