Intercom
intercom.com
Messenger-first support with an AI agent
from $29/moFree trial
Zendesk
The ticketing incumbent
Free trialCustomer SupportSince 2007
from $19/moVisit zendesk.com
What Zendesk is
Omnichannel ticketing across email, chat, voice and social with heavy reporting, routing and SLA tooling. The default for larger support organisations.
People use it to
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Zendesk alternatives
Other tools in customer support that cover similar ground. Full comparison.
Freshdesk
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Help Scout
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Support that feels like ordinary email
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