Zendesk
zendesk.com
The ticketing incumbent
from $19/moFree trial
Ticketing with a real free plan
Freshworks' help desk — shared inbox, automations, knowledge base and SLA management, with a free tier that covers small teams properly.
Free plan, no card required
Ongoing free tier published by the vendor. Limits vary by plan.
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zendesk.com
The ticketing incumbent
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Support that feels like ordinary email