Freshdesk

Ticketing with a real free plan

Free plan availableCustomer SupportSince 2010

What Freshdesk is

Freshworks' help desk — shared inbox, automations, knowledge base and SLA management, with a free tier that covers small teams properly.

People use it to

Current offers

Free plan

Free plan, no card required

Ongoing free tier published by the vendor. Limits vary by plan.

Freshdesk alternatives

Other tools in customer support that cover similar ground. Full comparison.

Zendesk

zendesk.com

The ticketing incumbent

from $19/moFree trial

Intercom

intercom.com

Messenger-first support with an AI agent

from $29/moFree trial

Help Scout

helpscout.com

Support that feels like ordinary email

from $50/moFree trial