Zendesk
zendesk.com
The ticketing incumbent
from $19/moFree trial
Tidio
Chat and bots for small stores
Free plan availableCustomer SupportSince 2013
from $24.17/moVisit tidio.com
What Tidio is
Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses.
Tidio's Starter plan has read $24.17 on every one of the 3 times we have checked this page, from Aug 2026 to Sept 2026. It has not moved while we have been looking. See the source
People use it to
Current offers
Free plan
Free plan, no card required
Ongoing free tier published by the vendor. Limits vary by plan.
Tidio alternatives
Other tools in customer support that cover similar ground. Full comparison.
Where Tidio sits on price
Entry prices across Customer Support, cheapest first.
- Gorgias$10
- Zendesk$19
- Intercom$19
- Freshdesk$19
- Chatwoot$19
- Tidio$24.17
- Help Scout$25
- Front$25
- Chattering$29
- Crisp$45
10 of these 10 prices were read from the vendor's own pricing page. The median is taken across the 9 verified prices in Customer Support.
Tidio pricing questions
- How much does Tidio cost?
- Tidio starts at $24.17 a month on its Starter plan. That figure was read from tidio.com's own pricing page on 21 September 2026.
- Does Tidio have a free plan?
- Yes. Tidio publishes an ongoing free tier — not a countdown trial. Limits vary by plan, so check what the free tier covers before you commit.
- What is Tidio used for?
- Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses. People mainly use it to add live chat, automate support replies.
- What are the best alternatives to Tidio?
- The closest alternatives in the same category are Zendesk, Intercom, Freshdesk, Help Scout. Zendesk starts lower at $19 a month; Intercom starts lower at $19 a month; Freshdesk starts lower at $19 a month. Freshdesk publishes a free plan.