Zendesk
zendesk.com
The ticketing incumbent
from $19/moFree trial
Chatwoot
Open-source support inbox you can self-host
Free plan availableCustomer SupportSince 2017
from $19/moVisit chatwoot.com
What Chatwoot is
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
What Chatwoot has cost
We have read this pricing page 3 times since Aug 2026. Each figure below was pulled from the page itself, not from a summary of it.
- $19/mo*Aug 2026 – Aug 2026 · Startups · 2 readings · source
- $19/moSept 2026 · Startups · 1 reading · source
* That reading is the effective monthly cost when paying for a year up front, which is what the page published at the time.
Gaps are ours, not the vendor's: where a capture was unreadable, or the price could not be tied to a plan at all, no reading was recorded rather than a guess. See every price change we can stand behind.
People use it to
Current offers
Free plan
Free plan, no card required
Ongoing free tier published by the vendor. Limits vary by plan.
Chatwoot alternatives
Other tools in customer support that cover similar ground. Full comparison.
Where Chatwoot sits on price
Entry prices across Customer Support, cheapest first.
- Gorgias$10
- Zendesk$19
- Intercom$19
- Freshdesk$19
- Chatwoot$19
- Tidio$24.17
- Help Scout$25
- Front$25
- Chattering$29
- Crisp$45
10 of these 10 prices were read from the vendor's own pricing page. The median is taken across the 9 verified prices in Customer Support.
Chatwoot pricing questions
- How much does Chatwoot cost?
- Chatwoot starts at $19 a month on its Startups plan, billed monthly. That figure was read from chatwoot.com's own pricing page on 21 September 2026.
- Does Chatwoot have a free plan?
- Yes. Chatwoot publishes an ongoing free tier — not a countdown trial. Limits vary by plan, so check what the free tier covers before you commit.
- What is Chatwoot used for?
- Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan. People mainly use it to manage support tickets, add live chat, self-host support.
- What are the best alternatives to Chatwoot?
- The closest alternatives in the same category are Zendesk, Intercom, Freshdesk, Help Scout. Freshdesk publishes a free plan.