Zendesk
zendesk.com
The ticketing incumbent
AI agents that answer support on chat, email, WhatsApp and voice
AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on.
Free plan, no card required
Ongoing free tier published by the vendor. Limits vary by plan.
12% off — $22/mo instead of $25/mo
Both prices read from www.robylon.ai on 2026-10-09. Pro plan. Billed for 12 months up front.
Other tools in customer support that cover similar ground. Full comparison.
Entry prices across Customer Support, cheapest first.
11 of these 11 prices were read from the vendor's own pricing page. The median is taken across the 10 verified prices in Customer Support. Showing the 10 cheapest.