Zendesk
zendesk.com
The ticketing incumbent
from $19/moFree trial
Gorgias
Help desk wired into your storefront
Free trialCustomer SupportSince 2015
from $10/moVisit gorgias.com
What Gorgias is
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
What Gorgias has cost
We have read this pricing page 3 times since Aug 2026. Each figure below was pulled from the page itself, not from a summary of it.
- $90/moAug 2026 – Aug 2026 · Basic · 2 readings · source
The entry plan changed name here, from Basic to Starter. That is a different plan, so the two prices are not a rise or a cut.
$10/moSept 2026 · Starter · 1 reading · source
Gaps are ours, not the vendor's: where a capture was unreadable, or the price could not be tied to a plan at all, no reading was recorded rather than a guess. See every price change we can stand behind.
People use it to
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Free trial available
Trial length and card requirement are set by the vendor.
Gorgias alternatives
Other tools in customer support that cover similar ground. Full comparison.
Where Gorgias sits on price
Entry prices across Customer Support, cheapest first.
- Gorgias$10
- Zendesk$19
- Intercom$19
- Freshdesk$19
- Chatwoot$19
- Tidio$24.17
- Help Scout$25
- Front$25
- Chattering$29
- Crisp$45
10 of these 10 prices were read from the vendor's own pricing page. The median is taken across the 9 verified prices in Customer Support.
Gorgias pricing questions
- How much does Gorgias cost?
- Gorgias starts at $10 a month on its Starter plan, billed monthly. That figure was read from gorgias.com's own pricing page on 21 September 2026.
- Does Gorgias have a free plan?
- No ongoing free plan. Gorgias offers a free trial, after which a paid plan is required.
- What is Gorgias used for?
- Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions. People mainly use it to manage support tickets, support an online store.
- What are the best alternatives to Gorgias?
- The closest alternatives in the same category are Zendesk, Intercom, Freshdesk, Help Scout. Freshdesk publishes a free plan.