Intercom

Messenger-first support with an AI agent

Free trialCustomer SupportSince 2011

What Intercom is

Live chat, help centre, product tours and Fin — an AI agent that resolves a large share of conversations before a human sees them. Priced per seat plus per resolution.

People use it to

Current offers

Free trial

Free trial available

Trial length and card requirement are set by the vendor.

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