Crisp vs Intercom
Both sit in customer support. Here is how they differ on the things you can actually check.
Crisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit CrispIntercom
intercom.com
Live chat, help centre, product tours and Fin — an AI agent that resolves a large share of conversations before a human sees them. Priced per seat plus per resolution.
Customer Support
Visit Intercom| Crisp | Intercom | |
|---|---|---|
| Entry price | $45/mo | $29/mo |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | 2015 | 2011 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.