Crisp vs Freshdesk
Both sit in customer support. Here is how they differ on the things you can actually check.
Crisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit CrispFreshdesk
freshworks.com
Freshworks' help desk — shared inbox, automations, knowledge base and SLA management, with a free tier that covers small teams properly.
Free planCustomer Support
Visit Freshdesk| Crisp | Freshdesk | |
|---|---|---|
| Entry price | $45/mo | $15/mo |
| Pricing model | Free plan | Free plan |
| Free plan | Yes | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2015 | 2010 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.