Zendesk
zendesk.com
The ticketing incumbent
from $19/moFree trial
Crisp
Shared inbox and chat at a flat price
Free plan availableCustomer SupportSince 2015
from $45/moVisit crisp.chat
What Crisp is
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Crisp's Mini plan has read $45 a month on every one of the 3 times we have checked this page, from Aug 2026 to Sept 2026. It has not moved while we have been looking. See the source
People use it to
Current offers
Free plan
Free plan, no card required
Ongoing free tier published by the vendor. Limits vary by plan.
Crisp alternatives
Other tools in customer support that cover similar ground. Full comparison.
Where Crisp sits on price
Entry prices across Customer Support, cheapest first.
- Gorgias$10
- Zendesk$19
- Intercom$19
- Freshdesk$19
- Chatwoot$19
- Tidio$24.17
- Help Scout$25
- Front$25
- Chattering$29
- Crisp$45
10 of these 10 prices were read from the vendor's own pricing page. The median is taken across the 9 verified prices in Customer Support.
Crisp pricing questions
- How much does Crisp cost?
- Crisp starts at $45 a month on its Mini plan, billed monthly. That figure was read from crisp.chat's own pricing page on 21 September 2026.
- Does Crisp have a free plan?
- Yes. Crisp publishes an ongoing free tier — not a countdown trial. Limits vary by plan, so check what the free tier covers before you commit.
- What is Crisp used for?
- Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams. People mainly use it to add live chat, manage support tickets, build a help centre.
- What are the best alternatives to Crisp?
- The closest alternatives in the same category are Zendesk, Intercom, Freshdesk, Help Scout. Zendesk starts lower at $19 a month; Intercom starts lower at $19 a month; Freshdesk starts lower at $19 a month; Help Scout starts lower at $25 a month. Freshdesk publishes a free plan.