Zendesk
zendesk.com
The ticketing incumbent
from $19/moFree trial
Shared inbox and chat at a flat price
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free plan, no card required
Ongoing free tier published by the vendor. Limits vary by plan.
Other tools in customer support that cover similar ground. Full comparison.