Robylon vs Front
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: both start at the same $25 a month — Robylon on Pro, Front on Starter. Paying annually takes Robylon to $22/mo (12% off). Both figures were read from the vendors' own pricing pages on the dates shown below.
Robylon
robylon.ai
AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on.
Front
front.com
Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
| Robylon | Front | |
|---|---|---|
| Entry price | $25/mo | $25/mo |
| Entry plan | Pro | Starter |
| Paid annually | $22/mosave 12% | $25/mo |
| Price checked | 9 Oct 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | — | 2013 |
Every price here was read from the vendor's own pricing page, most recently on 9 Oct 2026. Entry tier only — vendors change pricing without notice.
Robylon vs Front, answered
- Is Robylon cheaper than Front?
- Neither. Both start at $25 a month at the entry tier.
- Do Robylon or Front have a free plan?
- Robylon publishes an ongoing free plan; Front does not.
- What is the difference between Robylon and Front?
- Robylon: AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on. Front: Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
- Which one is cheaper paid annually?
- Robylon, at $22 a month against Front's $25. Robylon drops to $22 a month paid yearly (12% off), while Front publishes no annual discount we could read, so it stays at $25.
