vs
Chatwoot vs Front
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Chatwoot starts $6 a month cheaper than Front ($19 against $25, 24% less) on its Startups tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Chatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit ChatwootFront
front.com
Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
Customer Support
Visit Front| Chatwoot | Front | |
|---|---|---|
| Entry price | $19/mo | $25/mo |
| Entry plan | Startups | Starter |
| Paid annually | — | $25/mo |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | 2017 | 2013 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Chatwoot vs Front, answered
- Is Chatwoot cheaper than Front?
- Yes. Chatwoot starts at $19 a month against Front's $25, 24% less.
- Do Chatwoot or Front have a free plan?
- Chatwoot publishes an ongoing free plan; Front does not.
- What is the difference between Chatwoot and Front?
- Chatwoot: Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan. Front: Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
