Front vs Robylon
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: both start at the same $25 a month — Front on Starter, Robylon on Pro. Paying annually takes Robylon to $22/mo (12% off). Both figures were read from the vendors' own pricing pages on the dates shown below.
Front
front.com
Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
Robylon
robylon.ai
AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on.
| Front | Robylon | |
|---|---|---|
| Entry price | $25/mo | $25/mo |
| Entry plan | Starter | Pro |
| Paid annually | $25/mo | $22/mosave 12% |
| Price checked | 21 Sept 2026 | 9 Oct 2026 |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2013 | — |
Every price here was read from the vendor's own pricing page, most recently on 9 Oct 2026. Entry tier only — vendors change pricing without notice.
Front vs Robylon, answered
- Is Front cheaper than Robylon?
- Neither. Both start at $25 a month at the entry tier.
- Do Front or Robylon have a free plan?
- Robylon publishes an ongoing free plan; Front does not.
- What is the difference between Front and Robylon?
- Front: Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management. Robylon: AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on.
- Which one is cheaper paid annually?
- Robylon, at $22 a month against Front's $25. Front publishes no annual discount we could read, so it stays at $25, while Robylon drops to $22 a month paid yearly (12% off).
