Freshsales vs SoftSync
Both sit in CRM & sales. Here is how they differ on the things you can actually check.
On price: Freshsales starts $30 a month cheaper than SoftSync ($9 against $39, 77% less) on its Growth tier. Paying annually takes SoftSync to $29/mo (26% off). Both figures were read from the vendors' own pricing pages on the dates shown below.
Freshsales
freshworks.com
Pipeline management with built-in phone, email and AI-assisted lead scoring, sold alongside Freshworks' support and marketing products.
SoftSync
softsync.ai
A customizable CRM for small teams: your own fields, stages and record types in table, pipeline and calendar views, with synced email, campaigns, SMS, booking pages, a lead database, and quotes and contracts filled in from the deal and sent for e-signature. A desktop app for Mac and Windows writes meeting notes from your computer's audio with no bot joining the call, and you attach the checked summary to the customer's record. Claude or ChatGPT can create customers, move deals and send email through its MCP server, and Autopilot runs routine work you describe in plain words. It starts with a 14-day free trial. Pro and Business share the same core features and differ in room: Pro allows 5 team members and 1,000 campaign emails per user a month, Business 25 and 10,000.
| Freshsales | SoftSync | |
|---|---|---|
| Entry price | $9/mo | $39/mo |
| Entry plan | Growth | Pro |
| Paid annually | $9/mo | $29/mosave 26% |
| Price checked | 19 Oct 2026 | 4 Nov 2026 |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | CRM & Sales | CRM & Sales |
| Around since | 2016 | — |
Every price here was read from the vendor's own pricing page, most recently on 4 Nov 2026. Entry tier only — vendors change pricing without notice.
Freshsales vs SoftSync, answered
- Is Freshsales cheaper than SoftSync?
- Yes. Freshsales starts at $9 a month against SoftSync's $39, 77% less. Freshsales's figure is its annual rate — the vendor publishes no month-to-month price we could read.
- Do Freshsales or SoftSync have a free plan?
- Freshsales publishes an ongoing free plan; SoftSync does not.
- What is the difference between Freshsales and SoftSync?
- Freshsales: Pipeline management with built-in phone, email and AI-assisted lead scoring, sold alongside Freshworks' support and marketing products. SoftSync: A customizable CRM for small teams: your own fields, stages and record types in table, pipeline and calendar views, with synced email, campaigns, SMS, booking pages, a lead database, and quotes and contracts filled in from the deal and sent for e-signature. A desktop app for Mac and Windows writes meeting notes from your computer's audio with no bot joining the call, and you attach the checked summary to the customer's record. Claude or ChatGPT can create customers, move deals and send email through its MCP server, and Autopilot runs routine work you describe in plain words. It starts with a 14-day free trial. Pro and Business share the same core features and differ in room: Pro allows 5 team members and 1,000 campaign emails per user a month, Business 25 and 10,000.
- Which one is cheaper paid annually?
- Freshsales, at $9 a month against SoftSync's $29. Freshsales's $9 is already its annual rate — it publishes no month-to-month price, while SoftSync drops to $29 a month paid yearly (26% off).
