Front vs Chatwoot
Both sit in customer support. Here is how they differ on the things you can actually check.
Front
front.com
Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
Customer Support
Visit FrontChatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit Chatwoot| Front | Chatwoot | |
|---|---|---|
| Entry price | $19/mo | $19/mo |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2013 | 2017 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.