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Front vs Chatwoot
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Chatwoot starts $6 a month cheaper than Front ($19 against $25, 24% less) on its Startups tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Front
front.com
Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management.
Customer Support
Visit FrontChatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit Chatwoot| Front | Chatwoot | |
|---|---|---|
| Entry price | $25/mo | $19/mo |
| Entry plan | Starter | Startups |
| Paid annually | $25/mo | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2013 | 2017 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Front vs Chatwoot, answered
- Is Front cheaper than Chatwoot?
- No — Chatwoot is the cheaper entry point, at $19 a month against Front's $25, 24% less.
- Do Front or Chatwoot have a free plan?
- Chatwoot publishes an ongoing free plan; Front does not.
- What is the difference between Front and Chatwoot?
- Front: Collaborative inbox for email, SMS and social that keeps individual identities — used well beyond support, in operations and account management. Chatwoot: Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
