Customer.io vs Mailchimp

Both sit in email marketing. Here is how they differ on the things you can actually check.

Customer.io

customer.io

Triggers messages from product events rather than lists — email, push, in-app and SMS driven by what a user actually did. Data-warehouse-friendly.

Email Marketing
Visit Customer.io

Mailchimp

mailchimp.com

One of the longest-running email marketing platforms. Campaign builder, audience segmentation, landing pages, basic automation journeys and a large template library. Owned by Intuit.

Free planEmail Marketing
Visit Mailchimp
Customer.io and Mailchimp compared attribute by attribute
 Customer.ioMailchimp
Entry price$100/mo$13/mo
Pricing modelFree trialFree plan
Free planNoYes
CategoryEmail MarketingEmail Marketing
Around since20122001

Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.