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Freshsales vs Zoho CRM

Both sit in CRM & sales. Here is how they differ on the things you can actually check.

On price: Freshsales starts $5 a month cheaper than Zoho CRM ($9 against $14, 36% less) on its Growth tier. Both figures were read from the vendors' own pricing pages on the dates shown below.

Freshsales

freshworks.com

Pipeline management with built-in phone, email and AI-assisted lead scoring, sold alongside Freshworks' support and marketing products.

Free planCRM & Sales
Visit Freshsales

Zoho CRM

zoho.com

Full-featured CRM at a low price point, and a gateway into Zoho's forty-odd other business apps. Strong value, a dated interface in places.

Free planCRM & Sales
Visit Zoho CRM
Freshsales and Zoho CRM compared attribute by attribute
 FreshsalesZoho CRM
Entry price$9/mo$14/mo
Entry planGrowthStandard
Paid annually$9/mo—
Price checked21 Sept 202621 Sept 2026
Pricing modelFree planFree plan
Free planYesYes
CategoryCRM & SalesCRM & Sales
Around since20162005

Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.

Freshsales vs Zoho CRM, answered

Is Freshsales cheaper than Zoho CRM?
Yes. Freshsales starts at $9 a month against Zoho CRM's $14, 36% less. Freshsales's figure is its annual rate — the vendor publishes no month-to-month price we could read.
Do Freshsales or Zoho CRM have a free plan?
Both do. Freshsales and Zoho CRM each publish an ongoing free tier rather than a time-limited trial.
What is the difference between Freshsales and Zoho CRM?
Freshsales: Pipeline management with built-in phone, email and AI-assisted lead scoring, sold alongside Freshworks' support and marketing products. Zoho CRM: Full-featured CRM at a low price point, and a gateway into Zoho's forty-odd other business apps. Strong value, a dated interface in places.

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