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Gorgias vs Chatwoot
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Gorgias starts $9 a month cheaper than Chatwoot ($10 against $19, 47% less) on its Starter tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Gorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
Customer Support
Visit GorgiasChatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit Chatwoot| Gorgias | Chatwoot | |
|---|---|---|
| Entry price | $10/mo | $19/mo |
| Entry plan | Starter | Startups |
| Paid annually | — | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2015 | 2017 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Gorgias vs Chatwoot, answered
- Is Gorgias cheaper than Chatwoot?
- Yes. Gorgias starts at $10 a month against Chatwoot's $19, 47% less.
- Do Gorgias or Chatwoot have a free plan?
- Chatwoot publishes an ongoing free plan; Gorgias does not.
- What is the difference between Gorgias and Chatwoot?
- Gorgias: Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions. Chatwoot: Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
