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Heap vs Hotjar

Both sit in analytics & data. Here is how they differ on the things you can actually check.

Heap

heap.io

Captures all user interactions retroactively so you can define events after the fact rather than instrumenting up front.

Free planAnalytics & Data
Visit Heap

Hotjar

hotjar.com

Heatmaps, session recordings, on-site surveys and feedback widgets that show where users hesitate. Part of Contentsquare.

Free planAnalytics & Data
Visit Hotjar
Heap and Hotjar compared attribute by attribute
 HeapHotjar
Entry priceCustom / not published$49/mo
Entry plan—Growth
Paid annually—$39/mosave 20%
Price checkednot verified6 Sept 2026
Pricing modelFree planFree plan
Free planYesYes
CategoryAnalytics & DataAnalytics & Data
Around since20132014

Every price here was read from the vendor's own pricing page, most recently on 6 Sept 2026. Entry tier only — vendors change pricing without notice.

Heap vs Hotjar, answered

Do Heap or Hotjar have a free plan?
Both do. Heap and Hotjar each publish an ongoing free tier rather than a time-limited trial.
What is the difference between Heap and Hotjar?
Heap: Captures all user interactions retroactively so you can define events after the fact rather than instrumenting up front. Hotjar: Heatmaps, session recordings, on-site surveys and feedback widgets that show where users hesitate. Part of Contentsquare.

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