Robylon vs Gorgias
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Gorgias starts $15 a month cheaper than Robylon ($10 against $25, 60% less) on its Starter tier. Paying annually takes Robylon to $22/mo (12% off). Both figures were read from the vendors' own pricing pages on the dates shown below.
Robylon
robylon.ai
AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on.
Gorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
| Robylon | Gorgias | |
|---|---|---|
| Entry price | $25/mo | $10/mo |
| Entry plan | Pro | Starter |
| Paid annually | $22/mosave 12% | — |
| Price checked | 9 Oct 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | — | 2015 |
Every price here was read from the vendor's own pricing page, most recently on 9 Oct 2026. Entry tier only — vendors change pricing without notice.
Robylon vs Gorgias, answered
- Is Robylon cheaper than Gorgias?
- No — Gorgias is the cheaper entry point, at $10 a month against Robylon's $25, 60% less.
- Do Robylon or Gorgias have a free plan?
- Robylon publishes an ongoing free plan; Gorgias does not.
- What is the difference between Robylon and Gorgias?
- Robylon: AI agents answer customers in a website chat widget, drawing on a knowledge base you load and taking actions such as looking up an order. Paid plans add email and WhatsApp, and the Business plan adds phone calls and connections to Zendesk, Freshdesk and Zoho Desk. It works on its own or alongside an existing help desk, hands escalations to people in its own inbox, and connects to Slack, Microsoft Teams and Google Sheets. Plans are priced by AI credits rather than seats: the free plan includes 300 credits a month, about 40 conversations, and seats for human agents are an add-on. Gorgias: Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
- Which one is cheaper paid annually?
- Gorgias, at $10 a month against Robylon's $22. Robylon drops to $22 a month paid yearly (12% off), while Gorgias publishes no annual discount we could read, so it stays at $10.
