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Zoho CRM vs Freshsales
Both sit in CRM & sales. Here is how they differ on the things you can actually check.
On price: Freshsales starts $5 a month cheaper than Zoho CRM ($9 against $14, 36% less) on its Growth tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Zoho CRM
zoho.com
Full-featured CRM at a low price point, and a gateway into Zoho's forty-odd other business apps. Strong value, a dated interface in places.
Free planCRM & Sales
Visit Zoho CRMFreshsales
freshworks.com
Pipeline management with built-in phone, email and AI-assisted lead scoring, sold alongside Freshworks' support and marketing products.
Free planCRM & Sales
Visit Freshsales| Zoho CRM | Freshsales | |
|---|---|---|
| Entry price | $14/mo | $9/mo |
| Entry plan | Standard | Growth |
| Paid annually | — | $9/mo |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free plan |
| Free plan | Yes | Yes |
| Category | CRM & Sales | CRM & Sales |
| Around since | 2005 | 2016 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Zoho CRM vs Freshsales, answered
- Is Zoho CRM cheaper than Freshsales?
- No — Freshsales is the cheaper entry point, at $9 a month against Zoho CRM's $14, 36% less. Freshsales's figure is its annual rate — the vendor publishes no month-to-month price we could read.
- Do Zoho CRM or Freshsales have a free plan?
- Both do. Zoho CRM and Freshsales each publish an ongoing free tier rather than a time-limited trial.
- What is the difference between Zoho CRM and Freshsales?
- Zoho CRM: Full-featured CRM at a low price point, and a gateway into Zoho's forty-odd other business apps. Strong value, a dated interface in places. Freshsales: Pipeline management with built-in phone, email and AI-assisted lead scoring, sold alongside Freshworks' support and marketing products.
