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Crisp vs Gorgias

Both sit in customer support. Here is how they differ on the things you can actually check.

On price: Gorgias starts $35 a month cheaper than Crisp ($10 against $45, 78% less) on its Starter tier. Both figures were read from the vendors' own pricing pages on the dates shown below.

Crisp

crisp.chat

Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.

Free planCustomer Support
Visit Crisp

Gorgias

gorgias.com

Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.

Customer Support
Visit Gorgias
Crisp and Gorgias compared attribute by attribute
 CrispGorgias
Entry price$45/mo$10/mo
Entry planMiniStarter
Paid annually——
Price checked21 Sept 202621 Sept 2026
Pricing modelFree planFree trial
Free planYesNo
CategoryCustomer SupportCustomer Support
Around since20152015

Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.

Crisp vs Gorgias, answered

Is Crisp cheaper than Gorgias?
No — Gorgias is the cheaper entry point, at $10 a month against Crisp's $45, 78% less.
Do Crisp or Gorgias have a free plan?
Crisp publishes an ongoing free plan; Gorgias does not.
What is the difference between Crisp and Gorgias?
Crisp: Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams. Gorgias: Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.

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