Freshdesk vs Crisp
Both sit in customer support. Here is how they differ on the things you can actually check.
Freshdesk
freshworks.com
Freshworks' help desk — shared inbox, automations, knowledge base and SLA management, with a free tier that covers small teams properly.
Free planCustomer Support
Visit FreshdeskCrisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit Crisp| Freshdesk | Crisp | |
|---|---|---|
| Entry price | $15/mo | $45/mo |
| Pricing model | Free plan | Free plan |
| Free plan | Yes | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2010 | 2015 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.