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Gorgias vs Crisp
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Gorgias starts $35 a month cheaper than Crisp ($10 against $45, 78% less) on its Starter tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Gorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
Customer Support
Visit GorgiasCrisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit Crisp| Gorgias | Crisp | |
|---|---|---|
| Entry price | $10/mo | $45/mo |
| Entry plan | Starter | Mini |
| Paid annually | — | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2015 | 2015 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Gorgias vs Crisp, answered
- Is Gorgias cheaper than Crisp?
- Yes. Gorgias starts at $10 a month against Crisp's $45, 78% less.
- Do Gorgias or Crisp have a free plan?
- Crisp publishes an ongoing free plan; Gorgias does not.
- What is the difference between Gorgias and Crisp?
- Gorgias: Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions. Crisp: Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
