vs
Tidio vs Gorgias
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Gorgias starts $14.17 a month cheaper than Tidio ($10 against $24.17, 59% less) on its Starter tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Tidio
tidio.com
Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses.
Free planCustomer Support
Visit TidioGorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
Customer Support
Visit Gorgias| Tidio | Gorgias | |
|---|---|---|
| Entry price | $24.17/mo | $10/mo |
| Entry plan | Starter | Starter |
| Paid annually | $24.17/mo | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | 2013 | 2015 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Tidio vs Gorgias, answered
- Is Tidio cheaper than Gorgias?
- No — Gorgias is the cheaper entry point, at $10 a month against Tidio's $24.17, 59% less.
- Do Tidio or Gorgias have a free plan?
- Tidio publishes an ongoing free plan; Gorgias does not.
- What is the difference between Tidio and Gorgias?
- Tidio: Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses. Gorgias: Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
