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Chatwoot vs Crisp
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Chatwoot starts $26 a month cheaper than Crisp ($19 against $45, 58% less) on its Startups tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Chatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit ChatwootCrisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit Crisp| Chatwoot | Crisp | |
|---|---|---|
| Entry price | $19/mo | $45/mo |
| Entry plan | Startups | Mini |
| Paid annually | — | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free plan |
| Free plan | Yes | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2017 | 2015 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Chatwoot vs Crisp, answered
- Is Chatwoot cheaper than Crisp?
- Yes. Chatwoot starts at $19 a month against Crisp's $45, 58% less.
- Do Chatwoot or Crisp have a free plan?
- Both do. Chatwoot and Crisp each publish an ongoing free tier rather than a time-limited trial.
- What is the difference between Chatwoot and Crisp?
- Chatwoot: Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan. Crisp: Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
