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Chatwoot vs Gorgias
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Gorgias starts $9 a month cheaper than Chatwoot ($10 against $19, 47% less) on its Starter tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Chatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit ChatwootGorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
Customer Support
Visit Gorgias| Chatwoot | Gorgias | |
|---|---|---|
| Entry price | $19/mo | $10/mo |
| Entry plan | Startups | Starter |
| Paid annually | — | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | 2017 | 2015 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Chatwoot vs Gorgias, answered
- Is Chatwoot cheaper than Gorgias?
- No — Gorgias is the cheaper entry point, at $10 a month against Chatwoot's $19, 47% less.
- Do Chatwoot or Gorgias have a free plan?
- Chatwoot publishes an ongoing free plan; Gorgias does not.
- What is the difference between Chatwoot and Gorgias?
- Chatwoot: Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan. Gorgias: Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
