Chatwoot vs Gorgias
Both sit in customer support. Here is how they differ on the things you can actually check.
Chatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit ChatwootGorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
Customer Support
Visit Gorgias| Chatwoot | Gorgias | |
|---|---|---|
| Entry price | $19/mo | $10/mo |
| Pricing model | Free plan | Free trial |
| Free plan | Yes | No |
| Category | Customer Support | Customer Support |
| Around since | 2017 | 2015 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.