Intercom vs Crisp
Both sit in customer support. Here is how they differ on the things you can actually check.
Intercom
intercom.com
Live chat, help centre, product tours and Fin — an AI agent that resolves a large share of conversations before a human sees them. Priced per seat plus per resolution.
Customer Support
Visit IntercomCrisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit Crisp| Intercom | Crisp | |
|---|---|---|
| Entry price | $29/mo | $45/mo |
| Pricing model | Free trial | Free plan |
| Free plan | No | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2011 | 2015 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.