Intercom vs Gorgias
Both sit in customer support. Here is how they differ on the things you can actually check.
Intercom
intercom.com
Live chat, help centre, product tours and Fin — an AI agent that resolves a large share of conversations before a human sees them. Priced per seat plus per resolution.
Customer Support
Visit IntercomGorgias
gorgias.com
Support tool for e-commerce that shows order data, refunds and subscription state inside the ticket, with automation for repetitive order questions.
Customer Support
Visit Gorgias| Intercom | Gorgias | |
|---|---|---|
| Entry price | $29/mo | $10/mo |
| Pricing model | Free trial | Free trial |
| Free plan | No | No |
| Category | Customer Support | Customer Support |
| Around since | 2011 | 2015 |
Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.