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Tidio vs Crisp
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Tidio starts $20.83 a month cheaper than Crisp ($24.17 against $45, 46% less) on its Starter tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Tidio
tidio.com
Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses.
Free planCustomer Support
Visit TidioCrisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit Crisp| Tidio | Crisp | |
|---|---|---|
| Entry price | $24.17/mo | $45/mo |
| Entry plan | Starter | Mini |
| Paid annually | $24.17/mo | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free plan |
| Free plan | Yes | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2013 | 2015 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Tidio vs Crisp, answered
- Is Tidio cheaper than Crisp?
- Yes. Tidio starts at $24.17 a month against Crisp's $45, 46% less.
- Do Tidio or Crisp have a free plan?
- Both do. Tidio and Crisp each publish an ongoing free tier rather than a time-limited trial.
- What is the difference between Tidio and Crisp?
- Tidio: Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses. Crisp: Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
