Tidio vs Crisp

Both sit in customer support. Here is how they differ on the things you can actually check.

Tidio

tidio.com

Live chat with a visual chatbot builder and an AI agent, packaged for e-commerce and small service businesses.

Free planCustomer Support
Visit Tidio

Crisp

crisp.chat

Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.

Free planCustomer Support
Visit Crisp
Tidio and Crisp compared attribute by attribute
 TidioCrisp
Entry price$29/mo$45/mo
Pricing modelFree planFree plan
Free planYesYes
CategoryCustomer SupportCustomer Support
Around since20132015

Prices are indicative entry-tier figures, not verified quotes. Both vendors change pricing without notice.