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Crisp vs Chatwoot
Both sit in customer support. Here is how they differ on the things you can actually check.
On price: Chatwoot starts $26 a month cheaper than Crisp ($19 against $45, 58% less) on its Startups tier. Both figures were read from the vendors' own pricing pages on the dates shown below.
Crisp
crisp.chat
Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams.
Free planCustomer Support
Visit CrispChatwoot
chatwoot.com
Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
Free planCustomer Support
Visit Chatwoot| Crisp | Chatwoot | |
|---|---|---|
| Entry price | $45/mo | $19/mo |
| Entry plan | Mini | Startups |
| Paid annually | — | — |
| Price checked | 21 Sept 2026 | 21 Sept 2026 |
| Pricing model | Free plan | Free plan |
| Free plan | Yes | Yes |
| Category | Customer Support | Customer Support |
| Around since | 2015 | 2017 |
Every price here was read from the vendor's own pricing page, most recently on 21 Sept 2026. Entry tier only — vendors change pricing without notice.
Crisp vs Chatwoot, answered
- Is Crisp cheaper than Chatwoot?
- No — Chatwoot is the cheaper entry point, at $19 a month against Crisp's $45, 58% less.
- Do Crisp or Chatwoot have a free plan?
- Both do. Crisp and Chatwoot each publish an ongoing free tier rather than a time-limited trial.
- What is the difference between Crisp and Chatwoot?
- Crisp: Live chat, chatbot, help centre and shared inbox on flat per-workspace pricing rather than per seat — good economics for small teams. Chatwoot: Omnichannel support platform released under an open licence — run it on your own servers for free, or take the hosted plan.
