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Salesforce

The enterprise CRM standard

Free trialCRM & SalesSince 1999

What Salesforce is

The default CRM for large sales organisations. Endlessly configurable with its own app ecosystem and development platform — and the administration overhead that implies.

People use it to

Current offers

Free trial

Free trial available

Trial length and card requirement are set by the vendor.

Salesforce alternatives

Other tools in CRM & sales that cover similar ground. Full comparison.

HubSpot

hubspot.com

CRM with marketing, sales and service bolted on

from $20/moFree plan

Pipedrive

pipedrive.com

A visual pipeline salespeople actually update

from $14/moFree trial

Close

close.com

CRM with the phone built in

from $19/moFree trial

Where Salesforce sits on price

Entry prices across CRM & Sales, cheapest first.

What CRM & Sales costsEntry price a month, cheapest first

9 of these 10 prices were read from the vendor's own pricing page; the rest are marked * and are indicative. The median is taken across the 9 verified prices in CRM & Sales.

Salesforce pricing questions

How much does Salesforce cost?
Salesforce starts at about $25 a month. We have not been able to read that figure off the vendor's own pricing page, so treat it as indicative and confirm on salesforce.com.
Does Salesforce have a free plan?
No ongoing free plan. Salesforce offers a free trial, after which a paid plan is required.
What is Salesforce used for?
The default CRM for large sales organisations. Endlessly configurable with its own app ecosystem and development platform — and the administration overhead that implies. People mainly use it to manage a sales pipeline, forecast revenue, report on sales.
What are the best alternatives to Salesforce?
The closest alternatives in the same category are HubSpot, Pipedrive, Close, Attio. HubSpot starts lower at $20 a month; Pipedrive starts lower at $14 a month; Close starts lower at $19 a month. HubSpot and Attio publish a free plan.